Mutual Trust Bank Ltd.
  MTB Contact Centre
MTB Contact Centre is now at your service 24 hours a day 7 days a week and 365 days a year.

To have the services please dial the following numbers:

In Bangladesh: 16219 (From Mobile) or 096040 16219 (From Mobile or BTCL)
From Overseas: +880 96040 16219

You can mail us to

Accounts Services
   Account Balance Information
   Transaction Details Information
   Customer Feedback & Complaint

Card Services
   Debit & Credit Card Activation
   Card Transaction Details
   Card Block, Lost & Stolen Report
   Credit Card Balance Inquiry
   Card Cheque Activation & Block
   Card Replacement
   Credit Card Application Status Inquiry
   Credit Card Payment Inquiry
   Credit Card Statement Inquiry
   Card Dispute Resolving Request
   Customer Feedback & Complaint
   E-statement Enrollment Request
   Email Address Update Request
   Complaint regarding E-statement

Value Added Services
   Internet Banking & SMS Banking related information
   Internet Banking User Unlock
   Internet Banking Password Recovery
   Internet Banking Access change
   Internet Banking Mobile number change
   Internet Banking User Type change
   Complaint regarding Fund Transfer or Mobile top up
   Complaint regarding SMS Banking

Remittance Services
   Remittance Send & Receive Inquiry
   Exchange House Related Inquiry
   NRB Account Balance & Transaction Details

Product Information
   Deposit Product Information
   Loan Product Information
   Cards Product Information
   NRB Product information
   SME Product Information
   Value Added Services Information
   Application for New Credit Card
   Daily Exchange Rate Information

 About MTB

 Useful Information
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