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MTB celebrates Customer Service Week

To ensure customer satisfaction by enhancing the standards of our service, MTB recently celebrated ‘Customer Service Week’ from August 21-25, 2022 in South-West Bengal & North Bengal regions. Md. Ahsan Adelur Rahman, Member of Parliament, Nilphamari-4 inaugurated this event in the presence of some distinguished customers of the Bank in a simple ceremony held at MTB Rangpur Branch.

Throughout the week, the bank received large number of positive feedback from the customers. Spontaneous and cordial participation of the Bank’s dedicated Frontlines & Senior Management made the event more organized, festive and meaningful. As part of the celebration, the Bank arranged some gifts for its customers at the branches. Thus, the Customer Service Week has proven to be an amazing bridge between MTB and its valued customers.

Among others, Syed Mahbubur Rahman, Managing Director & CEO, Rais Uddin Ahmad, Deputy Managing Director & CAMLCO and Sharmin Ahmed, Head of Service Quality of MTB along with other senior officials of the Bank were also present at the ceremony throughout the week.

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